The direct contact with the Customers is consi- dered by the commercial structure of Esseti Plast – dealing with both the Domestic and the Export markets – to be one of the fundamental aspects of its job. Another basic aspect is the constant assistance to the Customers to satisfy any technical and logistic demand. This grants a continuous research therefore, innovation of the products range. The manufacturing of the “tailor-made” products is the most valued result by the Customers of Esseti Plast in the various application fields, both when the technical features are of great importance and when the aesthetic aspect is prominent.